What is a cookie?

A cookie is a file that identifies your browser. Cookie file contains no contact information such as name, address, etc. Cookies are saved in the device you use to access the site (eg computer, mobile, tablet), for a website to recognize your device the next time you visit the site. Every time you visit a website where you once had a cookie, your browser sends to it automatically. Cookie allows your device is recognized. This way you save time while browsing. 

What is NOT a cookie?

It’s not a virus, nor trojan, warm, spam, spyware and doesn’t open pop-up windows.

What information does a cookie store?

 Cookies doesn’t use to store sensible information such us credit card numbers, bank data, pictures, Id numbers or personal information, etc. The data stored are technical, personal preferencies, customization, etc. 

The web server does not link you as a person but your browser. In fact, if you use a different browser, you will see that the web does not recognize you. 

What kind of cookies exists?

• Technical cookies: Are the simple ones and permits, for example, identify a human or an application browsing through the website. 
• Analitic Cookies: they take information about what kind of browse it’s being doing, sections more often used, products checked, time, language, etc. 
• Commercial cookies : They show publicity according to your country, language, etc.

What are own and third party cookies?

Own cookies are general cookies generated by the website your are visiting and third party cookies are generated by services or external providers such as Facebook, Twitter, Google,etc.

What happens if I deactivate cookies?

For your understanding, we will give you some examples: 

• You could not share any contents of this website in any Social Media. 
• The website could not adapt the content to your preferences, as use to happened in online shops.
• You could not have acceso to your personal area in this website, such as My account,  My Profile or My orders. 
• Online shop: It will be impossible to buy online, you should do it via telephone. 
• It won’t be possible customize your geographic preferences language, currency, etc.
• The website could not do análisis about visits and traffic in the website, making  difficult our competitiveness. 
• You could not write, post, upload pictures, or valuate contents. The website could not know if you are a human or a malicious application (spam), so you can be denied to browse. 
• It will be impossible to show sectorized publicity, so it could affect to the website. 
• Every Social Media uses cookies, if you deactivate you could not use it.

Can I delete the cookies?

Yes. You can delete and also block in general or customize your cookies for a specific domain.

To delete the cookies for an specific website you need to go to configuration in your browser and look for the associated to the domain you want to block or delete. 

Cookies configuration for the most popular browsers

Note: this steps can vary depending of your version of the browser.

Here we will help you how to access to a specific cookie in Chrome.  

1. Go to Configuration or Preferences. 
2. Show Advances Options.
3. Go to Privacy, Content Configuration. 
4. Select All cookies and data from the website.
5. Look for your specific and desired domain. 
6. After searching for your domain to be deleted, press X button and save changes.

To proceed to Cookies Configuration in Internet Explorer follow the next steps: 

1. Go to Tools, Internet Options.
2. Click in Privacy.
3. Move the arrow to your desired level of Privacy.
4. Save changes.     

To proceed to Cookies Configuration in Firefox go to Options or Preferences, depending of your operating system, and follow the next steps:

1. Click on Privacy.
2. Choose a customized configuration. 
3. Now activate or deactivate the option ACCEPT COOKIES at your convenience..

To proceed to Cookies Configuration in Safari for OSX follow the next steps: 

1. Go to Preferences, then Privacy.
2. You will see the option Block Cookiesto adjust your block options.

To proceed to Cookies Configuration in Safari for iOS follow the next steps:

Go to Options, then Safari.

1. Go to Privacy and Security, adjust the options Block cookies.

To proceed to Cookies Configuration in Android follow the next steps:

1. In your browser go to Menu, Configuration.
2. Go to Security and Privacy. Adjust Accept Cookies to your desired option. 

To proceed to Cookies Configuration in Windows Phone follow the next steps: 

1. Go to Internet Explorer, then More, then Configuration.
2. Now you can activate or deactivate Allow cookies.